A line for each extension

Recently, I replaced the telephone systems of business in society I have understand the needs of employees. I wish I could say that it was to the requirements of our customers, but this is unfortunately not the case. You see, our old telephone system was much more extensions like us a line. It is with the assumption that built, inter-office communication used by incoming and outgoing calls. Because that my company focuses primarily on the business of the Internet and not a lot of transactions by telephone do I had introduced the system, which at the end of the 1990s until recently also served us. As of the end had I providers who send me calls me traditionally had reached the e-mails. They had to complain that it often impossible to get by me. I looked in the case, and this is what I weaken most of my personal calls has spent a lot of time. You do not speak with suppliers, customers, suppliers of services or other commercial entities. Instead, they were the phone for reasons personal use.

Do me wrong, I am not the type of boss, who thinks that it is never acceptable, talking on the phone. I understand that things inevitably to come an employee require attention are linked during the work day. We have the given at all. Perhaps a child is sick or the car is in need of repair shop. I understand that these things often takes time for the phone. Judging by the traffic on my lines and astronomical telephone bills, I received, but it was well beyond what I think would have any employer which is considered acceptable.

Therefore, I decided to replace the old phone system. The new system has a line for each extension, including me, enabling suppliers or any other person at any time to join me. Because the new phone system offers additional functionality, I had another feature in programming.

Now, when a person makes an outgoing call, you must select registered in their own code so that both they call the number and duration. These entries are on the phone bill and all employees are required to mark the related appeals WebServices they make each month. Because problems of code to make calls, they can say that this is not them, who made the call. Of course, they must pay for these calls. I noticed that the phone time (and my phone bills) have dropped significantly.